POLICIES

TERMS AND CONDITIONS
  1. Definitions

In these conditions the expression “the Company” is FSI Limited. The expression “the Customer” refers to the person, company or corporation placing the order.

  1. Payment

Unless otherwise stated payment shall be made net and without set-off, so as to be received on or before thirty days following of the end of the month of invoice. Any amount unpaid after this time will accumulate simple interest at the rate of 0.05% per day.

  1. Risks and Titles to Goods
  • Risk of damage or loss of the goods shall pass to the Customer upon delivery.
  • Ownership of the goods shall remain with the company until the company has received in full (in cash or cleared funds) all sums due to it in respect of the goods and all other sums that are due to the company on any account.
  • Until ownership of the goods has passed to the buyer the buyer agrees to maintain the goods in a satisfactory condition and store them separately from all other goods of the Customer or any third party and in such a way that they remain identifiable as the property of the Customer.
  • The Customer grants the Company, its agents and employees the right to enter the Customer’s premises at any time to inspect the goods, or where the Customer’s rights to possession has terminated, to recover them.
  • Where the Customer has sold the goods before ownership has passed to it the Customer will account to the Company accordingly.
  1. Liability
  • The entire liability of the company is set out in this clause and shall relate only to the following circumstances:
    • Departure from the Company’s usual standards and specifications or, for goods manufactured to the Customer’s specifications, departure from the Customer’s specifications, and defects in materials or workmanship becoming apparent under normal use within twelve months of delivery of goods.
    • Breach of industrial property rights of which the Company is aware at the date of the order, except in respect of designs provided by the Customer.
  • Any goods or services not meeting the standards listed above will, at the Company’s option, replace the goods, take the goods back or refund the cost of the goods.
  • All warranties, conditions and other terms implied by statute or common law are excluded from the contract except those implied by Section 12 of the Sale of Goods Act 1979.
  • The company shall not be liable to the Customer by representation or implied warranty under the express terms of the contract for:
    • Design Defect, unless new design work is carried out specifically to fulfil a contract.
    • Consequential loss or damage, direct or indirect, costs, expenses and other claims for consequential compensation.
    • Any liability for any amount over the contract price.
    • Technical advice or assistance that it is not contractually bound to provide.
    • Any loss arising from the Company being unable to recover damages from a courier because of the Customer’s failure to give notice necessary for such recovery.
    • Defects arising from the Customer’s failure to follow the Company’s instructions or normal practices in relation to the goods.
    • Alteration or repair by the Customer done without the written consent of the Company.
    • Defects arising from a defect in and drawing, design or specification supplied or approved by the customer.
    • Any failure or delay caused by circumstances beyond the Company’s control.
  • Except as provided in these conditions or in relation to death or personal injury caused by negligence or fraudulent misrepresentation by the company, the Company will not be responsible for and injury, loss or damage, whether direct or indirect including loss of use, loss of contracts, loss of profits or other economic losses arising in connection with the goods supplied by the company.
  1. Delivery
  • Unless otherwise agreed the Customer is responsible for all costs associated with delivery.
  • The Company will not be liable for any losses arising from a delay in delivery from whatever source.
  • If goods in any contract have to be delivered in instalments, faulty goods in one instalment, or the delayed delivery of any one instalment will not entitle the Customer to repudiate the whole contract.
  1. Description and Design
  • The description given to goods in any quotation or contract is given by way of identification only and the use of such a description does not constitute a sale by description.
  • The Company reserves the right to alter the specification or materials used in the goods at any time without notice so long as such alteration does not invalidate the any test certificate issued in respect of the goods.
  1. Force Majeure

The Company shall be excused liability for any delay or non-delivery directly or indirectly caused by, or resulting from, or made fundamentally more onerous by events or circumstances beyond its reasonable control (including but not limited to suppliers delays and trade disputes, whether of the company’s employees or otherwise). In the event of delivery being delayed by such events the period of the contract shall be correspondingly extended, or if the delay is greater than six months, either party may cancel the contract by giving notice to the other party in writing, whereupon the Company shall issue a credit note or invoice, as appropriate, in an amount equal to an equitable portion of the total contract price.

  1. Copyright
  • The specification, design and principle of operation of the goods shall remain the exclusive copyrights of the Company and their suppliers and shall not be reproduced in whole or in part by the Customer or any third party without the express written permission of the Company.
  • It is the responsibility of the Customer to draw the attention of any third parties or purchasers for the goods to the terms of this clause.
  1. Other Conditions

These conditions shall take priority to any purchase conditions imposed or attempted to be imposed by the Customer.

  1. Legal Interpretation

This contract is governed by English law. English law will unless settled by mutual agreement; determine any dispute arising out of, or in connection with, any contract

PRIVACY POLICY

Effective date: 1st January 2022

FSi Limited (“us”, “we”, or “our”) operates the https://fsiltd.com/ website (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://fsiltd.com/

Definitions

Service

Service is the https://fsiltd.com/ website operated by FSi Limited

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small files stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

 

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data

FSi Limited uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), FSi Limited legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

FSi Limited may process your Personal Data because:

We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it is not overridden by your rights
To comply with the law

Retention of Data

FSi Limited will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

FSi Limited will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

FSi Limited will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

 

Disclosure for Law Enforcement

Under certain circumstances, FSi Limited may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

FSi Limited may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of FSi Limited
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. FSi Limited aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where FSi Limited relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By mail: FSI Limited, Web Team, Westminster Industrial Estate, Tamworth Road, Measham, Leicestershire, DE12 7DS