FSi Promat, the new name in fire stopping expertise. FSi are joining forces with Promat to bring together our fire stopping knowledge and experience. The same, trusted FSi products and service, now backed with the globally renowned fire protection expertise of Promat. Lookout for our newly branded products from January 2024.
We understand that change can sometimes raise questions and uncertainties, so we’re here to provide you with all the information you need to navigate this transition smoothly. Below we’ll address common queries about the rebrand, what changes you can expect, and how this will impact our products, services, and your overall experience. Whether you’re a long-time customer or just curious about our brand evolution, we’ve got you covered.
FSi and Promat are divisions of the global Etex Group. Established in 1958, Promat are globally renowned for technical expertise in fire protection, whilst FSi have over 23 years of specialist knowledge in fire stopping products and are one of the leading manufacturers in the UK. Together, our 88 years of combined expertise ensures that our customers can access a comprehensive range of fire stopping solutions, backed by a wealth of knowledge and experience; all whilst we continually strive to deliver the highest quality products and service in fire safety.
From January 2024 the branding on FSi products will swap to FSi Promat, and the Promat fire stopping
range will be discontinued and replaced by the dual branded FSi Promat range.
Will the FSi products be changing?
No, the products and their performance will not change, all existing certification remains valid as the
product names will not change either. The only change is to the branding on the packaging (e.g. FSi
Pyrocoustic becomes FSi Promat Pyrocoustic).
Will any other Promat products be affected?
No, this only applies to the Promat UK fire stopping range.
Promat boards and sprays, used in compartmentation, structural protection and ducting will continue to be purchased and supported in the normal way.
Will this impact our service or supply chain?
For existing FSi customers our processes remain the same, products will continue to be produced at our site in Measham and sold from our warehouse at Firesafe & Sound.
For Promat customers, fire stopping products should now be purchased by contacting
email@example.com. We offer a free next day delivery service, subject to a minimum order value of
£1,000, or if you’re local to Grays, Essex, you can collect your order directly from the warehouse.
Will technical support be affected?
For all customers any fire stopping enquiries can be directed to FSi’s Technical Team at:
firstname.lastname@example.org and our dedicated team will continue to support any technical enquiries and evaluations. The products will not change so all performance details are the same.
Promat boards and sprays will continue to be supported by the Promat sales team, and the technical department in Bristol.
How do I purchase FSi products?
The FSi range can be purchased by contacting our dedicated customer service and warehouse at Firesafe & Sound email@example.com